{"id":6777,"date":"2025-07-02T11:26:59","date_gmt":"2025-07-02T10:26:59","guid":{"rendered":"https:\/\/www.webhostingsrbija.rs\/?p=6777"},"modified":"2025-09-03T17:50:28","modified_gmt":"2025-09-03T16:50:28","slug":"resavanje-problema-sa-izlogovanjem-iz-cpanel-a-zbog-promene-ip-adrese","status":"publish","type":"post","link":"https:\/\/www.webhostingsrbija.rs\/en\/resavanje-problema-sa-izlogovanjem-iz-cpanel-a-zbog-promene-ip-adrese\/","title":{"rendered":"Fix cPanel logout issue due to IP address change"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The problem of logging out of cPanel with the message &quot;IP address has changed&quot; is often related to the browser cache or DNS cache in the router. Here&#039;s what the problems look like in this case:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"532\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-1024x532.png\" alt=\"\" class=\"wp-image-6778\" style=\"width:710px;height:auto\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-1024x532.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-300x156.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-768x399.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-18x9.png 18w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue-1536x798.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue.png 1756w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"432\" height=\"485\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue2.png\" alt=\"\" class=\"wp-image-6779\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue2.png 432w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue2-267x300.png 267w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2025\/07\/cpanel-cache-issue2-11x12.png 11w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here is the solution with detailed instructions:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Clearing the browser cache<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Browser cache can cause authentication issues in cPanel. Clear your browser&#039;s cache and cookies by following the instructions below (<em>depending on the current version of your browser, these options may differ, so please google the exact path to clear the cache in that case)<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Chrome<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Click the three dots (\u22ee) in the upper right corner &gt; <strong>Settings<\/strong> > <strong>Privacy and security<\/strong> > <strong>Clear browsing data<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Cookies and other site data<\/strong> and <strong>Cached images and files<\/strong>, then click <strong>Clear data<\/strong>.<\/li>\n\n\n\n<li>Link for detailed instructions: <a href=\"https:\/\/support.google.com\/chrome\/answer\/2392709\" target=\"_blank\" rel=\"noreferrer noopener\">Google Chrome Help<\/a><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Mozilla Firefox<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Click on the three lines (\u2630) &gt; <strong>Settings<\/strong> > <strong>Privacy &amp; Security<\/strong> > <strong>Cookies and Site Data<\/strong> > <strong>Clear Data<\/strong>.<\/li>\n\n\n\n<li>Mark <strong>Cookies and Site Data<\/strong> and <strong>Cached Web Content<\/strong>, then click <strong>Clear<\/strong>.<\/li>\n\n\n\n<li>Link for detailed instructions: <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox\" target=\"_blank\" rel=\"noreferrer noopener\">Firefox Help<\/a><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Opera<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Click on the icon <strong>About<\/strong> > <strong>Settings<\/strong> > <strong>Privacy &amp; security<\/strong> > <strong>Clear browsing data<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Cookies and other site data<\/strong> and <strong>Cached images and files<\/strong>, then click <strong>Clear data<\/strong>.<\/li>\n\n\n\n<li>Link for detailed instructions: <a href=\"https:\/\/help.opera.com\/en\/latest\/web-preferences\/#clearBrowsingData\" target=\"_blank\" rel=\"noreferrer noopener\">Opera help<\/a><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Microsoft Edge<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Click on the three dots (\u22ef) &gt; <strong>Settings<\/strong> > <strong>Privacy, search, and services<\/strong> > <strong>Clear browsing data<\/strong> > <strong>Choose what to clear<\/strong>.<\/li>\n\n\n\n<li>Mark <strong>Cookies and other site data<\/strong> and <strong>Cached images and files<\/strong>, then click <strong>Clear now<\/strong>.<\/li>\n\n\n\n<li>Link for detailed instructions: <a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Edge help<\/a><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After clearing the cache, try logging into cPanel again. Use a private window (Incognito mode) for additional verification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Cleaning the DNS cache of the router<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The router&#039;s DNS cache can cause an IP address mismatch, resulting in a logout. Follow these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Turn off the router.<\/strong>: Unplug the router and wait <strong>at least 10 minutes<\/strong>. This is crucial because a shorter period may not refresh the DNS cache.<\/li>\n\n\n\n<li><strong>Turn off the computer.<\/strong>: For the full effect, also shut down your computer during this period to ensure that all temporary data is reset.<\/li>\n\n\n\n<li>Turn on the router and computer again, wait for the connection to be established, then try to access cPanel.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Changing your internet connection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If possible, switch to a different internet connection:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Switch from Wi-Fi to mobile data or vice versa.<\/li>\n\n\n\n<li>If you are using a mobile network, try a different provider or hotspot.<\/li>\n\n\n\n<li>This can help if the current network has an unstable or dynamic IP address.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Changing the cPanel access link<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Changing your cPanel access method can bypass cached data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you use a link like yourdomain.com\/cpanel, try the hostname of the server, e.g. server.hostname.com:2083 (check the information from your hosting provider for the exact hostname). You can use Auto Login from the client panel for this access.<\/li>\n\n\n\n<li>Alternatively, if you&#039;re using hostname, try yourdomain.com:2083 or directly via the server&#039;s IP address (eg 192.168.1.1:2083).<\/li>\n\n\n\n<li>This can refresh the session and bypass cached data.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Additional tips<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the problem persists, check if you&#039;re using a VPN or proxy, as these can cause the IP address to change. Turn them off temporarily.<\/li>\n\n\n\n<li>Contact your hosting provider if none of the solutions work. Send them details of the error message and the steps you took.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These solutions, especially clearing browser and router caches, usually resolve the cPanel logout problem due to IP address change.<\/p>","protected":false},"excerpt":{"rendered":"<p>Problem sa izlogovanjem iz cPanel-a uz poruku &#8222;IP adresa je promenjena&#8220; \u010desto je povezan sa ke\u0161om pregleda\u010da ili DNS ke\u0161om u ruteru. Evo kako izgledaju problemi u ovom slucaju: Evo re\u0161enja sa detaljnim uputstvima: 1. \u010ci\u0161\u0107enje ke\u0161a pregleda\u010da Ke\u0161 pregleda\u010da mo\u017ee izazvati probleme sa autentifikacijom u cPanel-u. Obri\u0161ite ke\u0161 i kola\u010di\u0107e u svom pregleda\u010du prema [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[20],"tags":[],"class_list":["post-6777","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel"],"_links":{"self":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/6777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/comments?post=6777"}],"version-history":[{"count":1,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/6777\/revisions"}],"predecessor-version":[{"id":6780,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/6777\/revisions\/6780"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media\/6778"}],"wp:attachment":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media?parent=6777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/categories?post=6777"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/tags?post=6777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}