{"id":7789,"date":"2026-09-16T17:26:38","date_gmt":"2026-09-16T15:26:38","guid":{"rendered":"https:\/\/www.webhostingsrbija.rs\/?p=7789"},"modified":"2026-09-16T17:26:38","modified_gmt":"2026-09-16T15:26:38","slug":"tip-biznisa-i-tok-razgovora-u-ai-chatbotu","status":"publish","type":"post","link":"https:\/\/www.webhostingsrbija.rs\/en\/tip-biznisa-i-tok-razgovora-u-ai-chatbotu\/","title":{"rendered":"Business type and conversation flow in AI chatbot"},"content":{"rendered":"<p>The business type gives the bot a ready-made, structured conversation flow tailored to your business. Instead of the visitor immediately typing the question, the bot offers him buttons for quick selection at the beginning, so the conversation is faster and more precise. The options are accessed through the site, tab <strong>Bot<\/strong>, subsection <strong>Business type<\/strong>.<\/p>\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6abf832b9f179&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6abf832b9f179\" class=\"wp-block-image size-full wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1600\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-scaled.png\" alt=\"Tab Bot, pododeljak Tip biznisa\" class=\"wp-image-7778\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-scaled.png 2560w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-300x188.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-1024x640.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-768x480.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-1536x960.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tab-20260912b-2048x1280.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Tab Bot, Business Type subsection: Type selection, flow switch and questions.<\/figcaption><\/figure>\r\n\r\n\r\n<h2>Choosing a business type<\/h2>\r\n<p>From the drop-down list, you choose a ready-made type, for example a travel agency, restaurant or shop, or a no-flow option for a completely free conversation. Each type comes with pre-prepared questions and buttons. The visitor then selects an answer by clicking instead of typing, for example &quot;I&#039;m looking for a quote&quot; or &quot;A free question&quot;.<\/p>\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6abf832b9f580&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6abf832b9f580\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1536\" height=\"322\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tip-20260912b.png\" alt=\"Padaju\u0107a lista za izbor tipa biznisa\" class=\"wp-image-7779\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tip-20260912b.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tip-20260912b-300x63.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tip-20260912b-1024x215.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tip-20260912b-768x161.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Choice of business type: ready-made flow adapted to the activity or free conversation.<\/figcaption><\/figure>\r\n\r\n\r\n<h2>Activate flow<\/h2>\r\n<p>A switch with which you turn structured flow on or off without losing the choice of business type. When turned off, the bot has a free conversation even though the type is selected. Handy when you just want free chat temporarily.<\/p>\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6abf832b9fa50&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6abf832b9fa50\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1536\" height=\"272\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-flow-20260912b.png\" alt=\"Prekida\u010d Aktiviraj flow\" class=\"wp-image-7780\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-flow-20260912b.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-flow-20260912b-300x53.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-flow-20260912b-1024x181.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-flow-20260912b-768x136.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Activate flow: toggles structured flow on or off without losing type selection.<\/figcaption><\/figure>\r\n\r\n\r\n<h2>Flow of conversation and adapting questions<\/h2>\r\n<p>Here you see the questions the bot asks at the beginning. By clicking on Customize, you open the editor where you can change the text, type (buttons, number, date or contact form), offered options and order for each question. The &quot;Revert to Global&quot; option resets the questions to the default for that business type. Thus, you can completely adapt the flow to your offer.<\/p>\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6abf832b9fdc3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6abf832b9fdc3\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"804\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tok-20260912b.png\" alt=\"Kartica Tok razgovora sa pitanjima\" class=\"wp-image-7781\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tok-20260912b.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tok-20260912b-300x157.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tok-20260912b-1024x536.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-biznis-tok-20260912b-768x402.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Conversation flow: review and adjust the questions the bot asks at the beginning.<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"<p>Tip biznisa daje botu gotov, strukturisan tok razgovora prilago\u0111en va\u0161oj delatnosti. Umesto da posetilac odmah kuca pitanje, bot mu na po\u010detku nudi dugmi\u0107e za brzi izbor, pa je razgovor br\u017ei i precizniji. Do opcija se dolazi kroz sajt, tab Bot, pododeljak Tip biznisa. Izbor tipa biznisa Iz padaju\u0107e liste birate gotov tip, na primer turisti\u010dka [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[215],"tags":[],"class_list":["post-7789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbot"],"_links":{"self":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/comments?post=7789"}],"version-history":[{"count":1,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7789\/revisions"}],"predecessor-version":[{"id":7849,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7789\/revisions\/7849"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media\/7778"}],"wp:attachment":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media?parent=7789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/categories?post=7789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/tags?post=7789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}