{"id":7822,"date":"2026-09-15T12:48:01","date_gmt":"2026-09-15T10:48:01","guid":{"rendered":"https:\/\/www.webhostingsrbija.rs\/?p=7822"},"modified":"2026-09-15T12:48:01","modified_gmt":"2026-09-15T10:48:01","slug":"radno-vreme-i-zvucna-obavestenja","status":"publish","type":"post","link":"https:\/\/www.webhostingsrbija.rs\/en\/radno-vreme-i-zvucna-obavestenja\/","title":{"rendered":"Opening hours and sound notifications"},"content":{"rendered":"

A chatbot does not need to be active 24 hours a day. In the Availability group, you set when the bot works and how it behaves outside of working hours, as well as sound notifications for operators.<\/p>\n\n

\"Grupa\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
Availability group: bot hours, off-hours behavior, and sounds.<\/figcaption><\/figure>\n\n\n

Bot availability (working hours)<\/h2>\n

It can be accessed through the site, tab Availability, subsection Bot availability. You turn on the schedule with the main switch, so you set the working hours by day. Split shifts are also supported, for example morning and afternoon, as well as different hours for different days. If the schedule is off, the widget runs continuously.<\/p>\n\n

\"Pode\u0161avanje\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
Bot availability: schedule by day with support for split shifts.<\/figcaption><\/figure>\n\n\n

Behavior outside of working hours<\/h2>\n

Here you choose what the visitor sees when you are out of business hours:<\/p>\n

    \n
  • Hide widget<\/strong>: the visitor does not see the chat button at all.<\/li>\n
  • Show offline message<\/strong>: the button is visible, but when the visitor opens the chat, he receives your message, for example that you will call during business hours.<\/li>\n<\/ul>\n\n
    \"Pona\u0161anje\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
    Out of hours: hide widget or show offline message.<\/figcaption><\/figure>\n\n\n

    Sounds<\/h2>\n

    In the Sounds subsection, the sound signals that the operator hears when a new message arrives or when the conversation switches to a person are selected. So the operator hears that something is happening even when he is not looking at the board.<\/p>\n\n

    \"Izbor\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
    Sounds: signals for a new message and for switching the conversation to the operator.<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"

    Chatbot ne mora da bude aktivan 24 sata dnevno. U grupi Dostupnost pode\u0161avate kada bot radi i kako se pona\u0161a van radnog vremena, kao i zvu\u010dna obave\u0161tenja za operatere. Bot dostupnost (radno vreme) Do njega se dolazi kroz sajt, tab Dostupnost, pododeljak Bot dostupnost. Glavnim prekida\u010dem uklju\u010dujete raspored, pa zadajete radno vreme po danima. Podr\u017eane […]<\/p>\n","protected":false},"author":1,"featured_media":7801,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[215],"tags":[],"class_list":["post-7822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbot"],"_links":{"self":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/comments?post=7822"}],"version-history":[{"count":1,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7822\/revisions"}],"predecessor-version":[{"id":7836,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7822\/revisions\/7836"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media\/7801"}],"wp:attachment":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media?parent=7822"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/categories?post=7822"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/tags?post=7822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}