{"id":7823,"date":"2026-09-15T12:47:18","date_gmt":"2026-09-15T10:47:18","guid":{"rendered":"https:\/\/www.webhostingsrbija.rs\/?p=7823"},"modified":"2026-09-15T12:47:18","modified_gmt":"2026-09-15T10:47:18","slug":"zastita-od-zloupotrebe-i-banovanje-posetilaca","status":"publish","type":"post","link":"https:\/\/www.webhostingsrbija.rs\/en\/zastita-od-zloupotrebe-i-banovanje-posetilaca\/","title":{"rendered":"Protection against abuse and banning of visitors"},"content":{"rendered":"<p>Chatbot ima ugra\u0111enu za\u0161titu od zloupotrebe koja \u010duva va\u0161u AI kvotu i spre\u010dava da razgovori zapnu. Nalazi se u sajtu, tab Dostupnost, pododeljak Za\u0161tita, dok se blokirani posetioci vode u tabu Napredno, pod Banovani.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aa9486a076c1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aa9486a076c1\" class=\"wp-block-image size-full wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1600\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-scaled.png\" alt=\"Pododeljak Za\u0161tita od zloupotrebe\" class=\"wp-image-7805\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-scaled.png 2560w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-300x188.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-1024x640.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-768x480.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-1536x960.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-tab-20260913a-2048x1280.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Za\u0161tita: detekcija besmislenih poruka i automatski prelaz na operatera.<\/figcaption><\/figure>\n\n\n<h2>Detekcija junk poruka<\/h2>\n<p>Kada je uklju\u010dena, sistem automatski prepoznaje besmislene poruke: prazne, samo znakove interpunkcije, ponovljene karaktere ili tri puta istu poruku. Takve poruke se ignori\u0161u i ne tro\u0161e AI kvotu.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aa9486a07a58&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aa9486a07a58\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1952\" height=\"400\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a.png\" alt=\"Opcija za detekciju junk poruka\" class=\"wp-image-7806\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a.png 1952w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a-300x61.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a-1024x210.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a-768x157.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-junk-20260913a-1536x315.png 1536w\" sizes=\"(max-width: 1952px) 100vw, 1952px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Detekcija junk poruka: besmislene poruke se ignori\u0161u i ne tro\u0161e kvotu.<\/figcaption><\/figure>\n\n\n<h2>Automatski prelaz na operatera<\/h2>\n<p>Ovde zadajete posle koliko uzastopnih odgovora bota se razgovor automatski prebacuje na operatera, na primer posle pet. Nula zna\u010di da je opcija isklju\u010dena. Mo\u017eete uneti i poruku koju posetilac tada vidi. Ovako du\u017ei razgovori idu na \u010doveka umesto da bot vrti u krug.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aa9486a07d1b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aa9486a07d1b\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1952\" height=\"506\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a.png\" alt=\"Limit odgovora bota pre prelaza na operatera\" class=\"wp-image-7807\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a.png 1952w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a-300x78.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a-1024x265.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a-768x199.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-zastita-handoff-20260913a-1536x398.png 1536w\" sizes=\"(max-width: 1952px) 100vw, 1952px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Automatski prelaz: posle zadatog broja odgovora bot prepu\u0161ta razgovor operateru.<\/figcaption><\/figure>\n\n\n<h2>Banovani posetioci<\/h2>\n<p>U tabu Napredno, pod Banovani, vodi se lista blokiranih posetilaca. Posetioca mo\u017eete banovati direktno iz razgovora ili ga ovde ru\u010dno dodati po IP adresi, uz opcioni razlog. Banovan posetilac vi\u0161e ne vidi widget ni na jednom va\u0161em sajtu, a ban se u svakom trenutku mo\u017ee ukloniti dugmetom.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aa9486a07fe8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aa9486a07fe8\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1600\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-scaled.png\" alt=\"Tab Banovani sa listom blokiranih\" class=\"wp-image-7808\" title=\"\" srcset=\"https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-scaled.png 2560w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-300x188.png 300w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-1024x640.png 1024w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-768x480.png 768w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-1536x960.png 1536w, https:\/\/www.webhostingsrbija.rs\/wp-content\/uploads\/2026\/09\/ai-chatbot-banovani-tab-20260913a-2048x1280.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-block-image__caption\">Banovani: lista blokiranih posetilaca sa mogu\u0107no\u0161\u0107u uklanjanja bana.<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"<p>Chatbot ima ugra\u0111enu za\u0161titu od zloupotrebe koja \u010duva va\u0161u AI kvotu i spre\u010dava da razgovori zapnu. Nalazi se u sajtu, tab Dostupnost, pododeljak Za\u0161tita, dok se blokirani posetioci vode u tabu Napredno, pod Banovani. Detekcija junk poruka Kada je uklju\u010dena, sistem automatski prepoznaje besmislene poruke: prazne, samo znakove interpunkcije, ponovljene karaktere ili tri puta istu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[215],"tags":[],"class_list":["post-7823","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbot"],"_links":{"self":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/comments?post=7823"}],"version-history":[{"count":1,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7823\/revisions"}],"predecessor-version":[{"id":7835,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/posts\/7823\/revisions\/7835"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media\/7805"}],"wp:attachment":[{"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/media?parent=7823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/categories?post=7823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webhostingsrbija.rs\/en\/wp-json\/wp\/v2\/tags?post=7823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}